Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They allow the website to recognize your device and remember certain information about your visit, such as your preferred language, login status, and other settings that can make your next visit easier and the site more useful to you.

Cookies can be classified into different categories based on their function, duration, and origin:

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a predetermined period
• First-party Cookies: Set directly by our website
• Third-party Cookies: Set by external services we use on our website

2. How We Use Cookies

EcoFlex Containers uses cookies for various purposes to enhance your browsing experience, analyze website performance, and provide personalized content. Our use of cookies falls into the following categories:

Essential Cookies

These cookies are necessary for the basic functionality of our website. They enable core features such as page navigation, access to secure areas, and form submissions. Without these cookies, certain parts of our website would not function properly.

Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website's performance, identify popular content, and understand user behavior patterns.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and providing personalized content based on your interests.

3. Third-Party Cookies

Our website may include content from third-party services that set their own cookies. These services include:

• Google Analytics: Provides website analytics and user behavior insights
• Google Maps: Embedded maps showing our factory location
• Social Media Platforms: LinkedIn, Facebook, Instagram integration for social sharing
• CDN Services: Content delivery networks for faster loading of fonts and libraries

4. Managing Your Cookie Preferences

You have several options for managing cookies on our website:

Browser Settings

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Here's how to manage cookies in popular browsers:

• Google Chrome: Settings → Privacy and security → Cookies and other site data
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data

Cookie Banner

When you first visit our website, you'll see a cookie consent banner that allows you to accept or decline non-essential cookies. Your choice is stored for one year, after which you'll be asked again.

Opt-Out Links

For specific third-party services, you can opt out directly:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Advertising Cookies: Your Online Choices

5. Data Security and Storage

We implement appropriate security measures to protect the information stored in cookies. Our security practices include:

• Encryption of sensitive cookie data
• Regular security audits and updates
• Limited access to cookie data by authorized personnel only
• Secure transmission protocols (HTTPS) for all cookie communications

6. Cookie Data Retention

Different types of cookies are retained for varying periods:

• Session Cookies: Deleted when you close your browser
• Short-term Cookies: 24 hours to 30 days
• Medium-term Cookies: 3 to 6 months
• Long-term Cookies: 1 to 2 years maximum

7. International Data Transfers

Some of our third-party service providers may transfer and store cookie data in countries outside of Malaysia. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children through cookies or any other means. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy and notify users through our website banner or email where appropriate.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and protect your privacy.

10. Legal Basis for Cookie Processing

Under Malaysian Personal Data Protection Act (PDPA) and international privacy laws, our legal basis for processing cookies includes:

• Consent: For non-essential cookies, we obtain your explicit consent
• Legitimate Interest: For essential cookies necessary for website functionality
• Performance of Contract: For cookies that enable us to provide services you've requested

11. Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us: